Terms & Conditions

GENERAL TERMS AND CONDITIONS OF

ONLINE SHOP WWW.FRANT.EU 

Please read carefully the Terms and Conditions of online shop www.frant.eu described below, before you use the website. When you use this website or you order through it, you are bound by these terms and policies. If you do not agree with the terms and policies, do not use this website. All content on the Website is subject to copyright belonging to FRANT. It is not permitted for the materials on www.frant.eu to change in any way, to be publicly distributed, copied or distributed for any public or commercial purpose. The content of this site and its terms may be modified by the company only. If you have questions about the terms and policies of the company, please contact us through the contact form.

OUR DATA:

The sales of goods through the online shop frant.eu are made on behalf of FRANT with the address of management:

Bulgaria, Sofia, Poduyane, 6, Vladimir Vazov Blvd.,

registered in the Commercial Register of Bulgaria under the identification number BG130188915.

REGISTRATION:

Orders from our site can be made by both registered users and guests. When purchasing as a guest, information will only be requested for the processing of your order. In each of the 2 cases, the user must fill out the mandatory fields marked with a star. Upon successful registration, the user will receive an order confirmation.

ORDERS:

Orders can only be made when the customer information is correctly filled in. Order through the internet store can be made in the following way:

  1. The customer adds one or more products from the online platform
  2. Fill in the data needed to complete the order (Please double check your details)
  3. Chooses a payment method
  4. Choose a delivery method
  5. Finalizing an order to receive an email confirming your order

Orders after 16:30pm (local time) will be processed the next day. (If the order is made on a Saturday or Sunday, it will be processed on Monday)

In case the client wants to send the order to a Speedy office, it is necessary to record the desired Speedy office address. You can use this link to search for Speedy offices near you. ( only for BULGARIAN RESIDENTS)

https://www.speedy.bg/en/speedy-offices

Orders depend on stock availability. If there is difficulty with product availability or stock items, we have the right to offer you a substitute product with a similar or higher value that your order. In this case, the company will contact the customer at the phone number or e-mail address specified in your order form. If there is no agreement, the order will be canceled.

PRICES:

The prices presented in the store are with VAT, but do not include the delivery price, which depends on the customer's chosen delivery option. The price of the delivery is indicated separately after filling in the customer's address. FRANT does not guarantee the accuracy and integrity of the published product information. FRANT has the right at any time and without notice to make changes to the published products, services and prices. The user is required to pay the price that was current at the time of the order.

CONFIDENTIALITY:

In order to purchase products or services from www.frant.eu, you submit personal information. This information is under the protection of the Personal Data Protection Act. www.frant.eu uses personal information to fulfill your request for products or services. The information you submit is NOT PROVIDED to third parties.

PAYMENT:

The customer may pay the price of the ordered items by choosing between: Cash on Delivery or Bank Transfer.

When the consumer chooses a cash-on option, he is required to pay the price of the items plus the courier's shipping price upon recieving of the package, which is marked on a receiptive slip that serves as a receipt. With this signed slip, the client authorizes the courier to hand over to the company the amount of the sale price of the item.

When selecting the Bank Transfer option, the customer pays the total price, which includes the price of the goods and the delivery price, which is marked on your email confirmation as total. Information about Bank Transfer to the account of FRANT Ltd. you can find at the section "PAYMENT".

For international payment, please use the Bank Transfer option.

REFUSAL OF ORDER:

The consumer has the right to withdraw from the ordered products within 7 working days from their receipt in case they have not been used, the integrity of their packaging and the type in which the conditions of art. 55 (par. .1) of the CPA. This can be done by contacting www.frant.eu. The transport costs in this case are at the expense of the user and are paid to the courier when taken for transportation back to www.frant.eu.

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